Google Pulls the Plug on Helpouts

first_imgFebruary 16, 2015 Free Webinar | Sept. 9: The Entrepreneur’s Playbook for Going Global 2 min read Register Now »center_img Growing a business sometimes requires thinking outside the box. Say sayonara to Helpouts, Google’s live video-discussion tool. The tech giant is pulling the plug on Helpouts on April 20.Google launched Helpouts in 2013 as a way for entrepreneurs and topic experts to share information and connect with customers online. A sort of cross between YouTube and Google Hangouts, the tool allowed people to host or attend live video demonstrations and conversations, where experts could provide one-on-one advice in real time.Related: Google Is Giving Away 2GB of Permanent Storage to Users Who Perform Security ChecksUnlike Hangouts, business owners and experts who used Helpouts were able to charge a fee for each video session, with Google taking a percentage of that, of course. “The Helpouts community includes some engaged and loyal contributors, but unfortunately, it hasn’t grown at the pace we had expected,” Google said in a post announcing the shutdown. No word on exactly how many experts were utilizing Helpouts or on how many people in general were on the platform. A Google spokesperson did not immediately return an email seeking comment.Google says people will be able to use Google Takeout to download their Helpouts history between April 20 and November 1.Related: 26 Little-Known Facts About Google (Infographic)last_img

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